Match.com Review

In a Nutshell

People from every walk of life have found love and lasting relationships with Match. Using an algorithm that keeps your needs and desires in mind, the site connects you based on true compatibility. The best part? Match is so confident in its matchmaking abilities that if you don’t meet someone special during your 6-month subscription, you’ll get another 6 months for free. You can’t really go wrong with a love guarantee.

Pros

  • Highly compatible matches
  • High percentage of second dates and follow-up dates
  • Find a partner in 6-months or get another 6 months free!

Cons

  • Not as diverse for the younger audience
  • No direct phone number for customer service

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Match online dating review

 Best for: Serious relationship seekers, casual dating
 Number of members: 21.5 million
 Recommended age: 35-50+
 Favorite features: Lara chat box & live events

Match Love Stories

“Match.com nailed my perfect match on the first try and we haven't looked back since. We fell in love, got married, and had a beautiful daughter, Jayde. So if it wasn't for Match.com, Jayde wouldn't be here, so all of the good things she does in life will be a direct result from this site… Thanks Match.com!” - Joshua of Augusta, GA

“I am absolutely in love with my husband, who I met March, 2010. After talking for two weeks we met, moved in about a month later and started a family shortly after. We are expecting our fourth child together and have been married for almost 5 years. I am sooo happy with Match.” - Kayla of Moorhead, MN

“I went on Match in October of 2008. I met my husband November of 2008. He got into a suit of armor and proposed on bended knee on Valentine's Day 2009. We were married in August of 2009. That was seven years ago and we are still happily married! It worked for me! I would recommend that anyone (especially women) go onto the site without doing your own due diligence. My experience was that people who pay for a dating website were more serious.” Christian of San Jose, CA

Video Review

Signup Process

You can sign up for Match for free, so you have nothing to lose. Signup is a process, though. Match asks you a lot of questions to get to know you and your preferences. This ensures that the matching algorithm delivers accurate results, so nobody wastes their time on irrelevant search results.

The entire signup process should take between 20-30 minutes; not a huge commitment in the grand scheme of things. You can also save your progress and continue later to make the process more palatable.

Here's a basic breakdown of the signup process:

  • Give Match your date of birth, zip code, and email address to kick things off.
  • Define the nature of the relationship you are interested in.
  • Give some more details including marital status, height, level of education, smoking preferences, religion, ethnicity, and more.
  • Then, the detailed questions begin. You’ll be asked about all sorts of things such as hobbies and drinking penchants. The whole application can be divided into 3 major categories including the About Me, About My Match, and In My Own Words sections. Each section can be as long and as detailed as you’d like, but the more information you give, the more likely you are to find suitable matches (and faster).

Once the signup process is complete (you can also skip sections and come back to them later), you can start viewing profiles.

Matchmaking & Search Functions

The statistics seem to be in favor of Match. In fact, almost 40% of members have stayed in a Match-formed relationship for months. This is, in part, because the user base is more serious than on more casual dating sites, but it also speaks to the efficacy and efficiency of Match’s matchmaking abilities.

You can browse profiles on your own or have Match do the work for you. With a paid membership you can view profiles and pictures, email or IM other members, and get read notifications.

Match has an incredibly sophisticated search function, so you can get exactly the kind of profiles you want. You can search via:

  • Match words for specific tags (soccer, bubbly, etc.)
  • Reverse search to see who’s looking at you
  • Daily mutual match for matches with shared interests
  • Location-based searches

The Daily Five is one of the most useful matchmaking options. This feature delivers 5 suitable matches every day based on your preferences. Match uses behavioral learning (just like Zoosk​) to learn your preferences, based on your interactions and activity on the site. Then, it uses this information to make better match suggestions. The idea backing this technology is that we sometimes have preferences of which we aren't even aware. Let's say that you write on your profile that you are looking for white/Caucasian women. Yet, when searching, you constantly like Asian women. The algorithm will pick up on this innate preference of yours and start showing you some Asian women in your results to provide for the underlying preference.

Match also has a quiz which lets you add up to 20 questions to your profile for other members to answer. It can help with compatibility and to getting to know one another. Match also has games you can play to promote positive, fun interaction between singles.

Features & Communication Tools

There are several communication options on Match, though you have to pay for them (you can wink for free, though!) Subscribers can opt to wink, email, or IM other singles that they’re interested in. As mentioned, you’ll get email read notifications when an email you sent was read by the other member. You can also send out VIP emails that will be highlighted in the other person’s inbox (1 per week). Match also has a What’s New newsfeed with all of the latest activity on your account including emails, winks, likes, call requests, and more.

In 2018, Match rolled out a new feature, the Lara Chat box. This is a well-branded live chat type of feature that helps new members get started. If you don't really know where to start on Match, Lara can walk you through the process. This friendly face chat box feature asks you basic questions and holds your hand while you get your bearings in this new system.

Like most dating sites, Match has a mobile app that makes dating on the go easier for everyone. You can browse profiles, send messages, or respond to emails from the comfort of your mobile device via Match’s smooth and clean mobile interface. When you download the app, you’ll also be able to get an SMS notification when activity is happening on your account. You’ll even get location-based services with the app.

One of the most impressive features is Match’s 6-month guarantee. Find a suitable partner within 6 months, or Match will give you another 6-month membership on the house. That is a generous offer that you won’t find anywhere else.

Safety & Security

Match makes safety a priority for all of its members and promotes safe dating practices on every front including messaging, connecting, and meeting in person. It has a full section on the site with pointers on how to stay safe while dating in the digital era. This includes videos and tips on protecting your finances, spotting suspicious behavior, and in-person meeting safety. It also promotes the NCSA standards of Stop Think Connect, an initiative that is striving to make cyber security stronger and safer for everyone.

Additionally, Match has a feature called MatchPhone that lets you speak to other members directly without showing your phone number.

Pricing

Anyone can sign up for a free Match membership, but only subscribers are privy to certain features including:

  • Contacting other members
  • Priority access to exclusive match events
  • Email and IM capabilities
  • Mobile emailing
  • See who’s viewed your profile
  • One-click searching

Match has 2 pricing tiers to choose from and 3 packages. You can opt for one of the basic plans that are slightly cheaper, but it hardly seems worthwhile considering all that you get with the bundle plans. The bundle packages come with email read notifications, first impressions, and highlighted profiles, and for only a few dollars more per month, it seems like a better investment.

 Basic PlanBundle Plan
3 months$23.99$27.99/month
6 months$21.99$23.99/month
12 months$19.99$20.99/month

Help & Support

Match has a customer support team that is available via an online contact form Monday-Friday 8AM-5PM CST. It also has an incredibly extensive help center with loads of FAQs and an easy to search database of information.

Find Love on Match

One of the best places to find love online, Match proudly boasts more dates, relationships and marriages than any other dating site. You can start meeting new people with a free account, and rest easy knowing Match offers a 6-month “meet someone special” guarantee. You have every reason to give Match a try.

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